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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eddie Um

July 11, 2024

5  out of  5 rating by Eddie Um
"Nicole was fantastic to work with and helped me save on my insurance costs. She was super responsive and detail oriented. I always received a reply back to my questions, and she helped me understand what was included in my coverage. I was so impressed that I got my father to switch insurance providers as well. There's a reason she has been with State Farm for a long time - she knows her stuff and can look out for your best interests. Thank you Nicole for all of your support and everything you do!"
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jayant bhopatkar

July 10, 2024

5  out of  5 rating by jayant bhopatkar
"I have had the pleasure of working with Nicole on my Home and Auto insurance needs. She has been extremely helpful, meticulous, savvy, and has demonstrated that she always has the clients’ interest in mind. She has been very prompt, patient and supportive of all my queries just as well. I have nothing but good things to say about her, and would highly recommend her to help anyone else who can benefit."
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Andrea Short

July 8, 2024

5  out of  5 rating by Andrea Short
"Super helpful, easy to communicate with. Made sure I fully understand every part of my coverage before I selected what I was working with."
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Keian Noori

May 30, 2024

5  out of  5 rating by Keian Noori
"Nicole reached out to me right away after I opened my account. She also helped me to quickly make some unexpected amendments to my policy. Recommended!"
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Robert Lee

May 23, 2024

4  out of  5 rating by Robert Lee
"Edited: Nicole and team have worked hard to resolve the situation. Thank you! I am deeply dissatisfied with State Farm Insurance in Washington state. This is a complaint mostly at State Farm corporate for taking 4 months to fix their mistake. They canceled my policy due to their own mistake (some miscommunication between agent and back office?) and State Farm back office took an excruciating two months to reinstate it, with a $100 increase in monthly premiums. It is still not fully resolved. Despite promises of prompt resolution, communication was consistently poor, although recently improved, with deadlines repeatedly missed and unfulfilled assurances from their team. I have been overcharged and left in the dark about the status of my policy and coverage. This experience has been incredibly frustrating and has severely damaged my trust in State Farm's reliability and customer service. I expected better from State Farm and my agent’s office. I am seriously considering moving my business elsewhere."
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Dante MacLennan

May 7, 2024

5  out of  5 rating by Dante MacLennan
"Convenient, patient, and very very helpful. Has made handling my insurance needs easy and painless."
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Tiana Symmonds

May 3, 2024

5  out of  5 rating by Tiana Symmonds
"Nicole has been such a joy to work with! As someone who loves a quick response, I’ve so appreciated never having to wait around for answers! Her and her team are lightning quick and so nice. Definitely recommend working with her :)"
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DJ Burnham

March 30, 2024

5  out of  5 rating by DJ Burnham
"Nicole is the best agent I have ever had. Prompt, gives advice on saving money, nice as can be."
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Tara Dayton

December 23, 2023

5  out of  5 rating by Tara Dayton
"Nicole Lamphier provided me with excellent customer service for my insurance policy with State Farm. I could always count on reliable and prompt replies from Nicole. She helped me navigate my policy and I always felt like I had someone in my corner for my insurance needs."
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Rhian Gonzales

December 21, 2023

5  out of  5 rating by Rhian Gonzales
"When you call Nicole and her team it's more than just auto and home insurance. They are genuine and actually care about you. They are the best!"
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Sherri Gray

December 21, 2023

5  out of  5 rating by Sherri Gray
"Nicole and Paul are amazing people who care, listen, and provide excellent service. I highly recommend you give them a call!"
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Ladawn Martinez

December 21, 2023

5  out of  5 rating by Ladawn Martinez
"Nicole and her team are always on top of it. Needing someone to explain everything to you with patience and kindness is what they do. We had a unique situation and Nicole fought for us because she cares, we were not just another number to her. Thank you Nicole!"
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Christy Bashlor

December 21, 2023

5  out of  5 rating by Christy Bashlor
"Nicole has serviced my insurance for over 10 years. She is super reliable, informative and truly there whenever you need her. I would definitely recommend Nicole and her staff for any of your insurance needs"
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Taylor Hague

November 14, 2023

5  out of  5 rating by Taylor Hague
"Amazing customer service and they were able to quickly get me coverage on my vehicle that I was having trouble insuring and when I purchased a new car it was just as quick and simple to have taken care of. Brianna and Nicole did an amazing job at taking care of me and my family with our care insurance needs. Highly recommend! And great prices!"
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Amanda Kulm

November 14, 2023

5  out of  5 rating by Amanda Kulm
"Nicole and her staff have been really great since having them as my renters insurance. I recently switched my car insurance over with them as well. I got more bang for my buck and it was a very seemless transition! Thank you!"
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Alexandria Robinett

October 19, 2023

5  out of  5 rating by Alexandria Robinett
"Bri helped my family and I insure our truck and SUV after we were suddenly dropped from our previous insurance company due to the engine size of my husbands truck. Bri was professional, thorough and extremely prompt. Not only was her costumer service a 10/10 the quote we received to insure both vehicles was VERY competitive. Highly highly recommend this State Farm team!"
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Rashid

September 13, 2023

5  out of  5 rating by Rashid
"Very friendly and professional staff!"
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Jason S

August 31, 2023

5  out of  5 rating by Jason S
"The service is really good"
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Pam Lindquist

August 31, 2023

5  out of  5 rating by Pam Lindquist
"I highly recommend this office. When shopping for insurance, it was evident that this office is especially competent, capable, and knowledgeable. Paul was professional, super knowledgeable, and helpful. It is evident that this office's primary goal is customer service. thank you!"
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julie favaloro

August 24, 2023

5  out of  5 rating by julie favaloro
"Unfortunately somebody hit my vehicle and it was totaled. But I just have to say that this is the first time when dealing with insurance companies that I really had a wonderful experience. They were on top of the situation from beginning to end. State Farm was very pleasant to work with. I'm so glad I chosen State Farm for my insurance needs...Thank you! Its nice to know we still have good people out there!"
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Judy Q

August 17, 2023

5  out of  5 rating by Judy Q
"Nicole has been amazing to work with so far! She made the transition from my previous insurance company/policy to State Farm very smoothly. Also was very happy to have a very competitive rate and ended up saving hundreds which helps so much nowadays. I highly recommend everyone to work with Nicole and State Farm :) Also Nicole is so so quick at response and does well at explaining. Thanks for handling my bombardment of questions for the past few weeks!"
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David Washburn

August 11, 2023

5  out of  5 rating by David Washburn
"As we all know, to the average Joe, insurance can be very tricky and complicated. But full disclosure, I'm writing this review for my grandparents. They told me they never have been happier with their insurance and wanted to me to take the time to thank this amazing State Farm. They are always ready to answer any question at any time. They wanted me to give a special shoutout to Brianna, she is very professional and is a great problem solver!"
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Janine Kousari

August 7, 2023

5  out of  5 rating by Janine Kousari
"Amazing company to work with!"
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Rajesh Rai

July 26, 2023

5  out of  5 rating by Rajesh Rai
"Thanks to Lori & Nicole, what initially seemed like a daunting task turned out to be an easy one. I am now confident that I have the best insurance coverage for my needs and can rest easy knowing that I am protected in case of any unforeseen events."
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adarsh venkatesh

July 11, 2023

5  out of  5 rating by adarsh venkatesh
"Worked with Paul to get the auto and renters insurance. he made the experience seamless. I appreciate him for answering my questions patiently and in helping me customize my plans."