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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jared Eckert

November 14, 2024

5  out of  5
rating by Jared Eckert
"I had a great experience working with this State Farm agency. Audrey made it super easy and answered all of my questions regarding my coverage! I highly recommend this agency for anyone looking for or thinking of changing insurance!"
We responded:
"Thank you for your wonderful feedback! We are so happy for the service Audrey provided. She’s amazing!"
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Mark Hamilton

November 14, 2024

5  out of  5
rating by Mark Hamilton
"I had a basic State Farm question and they were super friendly when I stopped by and spoke to Audrey in the office. I wish all customer service was equal to her!"
We responded:
"Audrey is a great asset to our office. Thank you so much for your wonderful review! "
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Claire Wright

November 13, 2024

5  out of  5
rating by Claire Wright
"Wonderful communication experience overall. Audrey was extremely helpful in ensuring I found the best fit for my needs."
We responded:
"Thank you for your kind review of our office! We are so glad to have Audrey! "
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Paula O'Beirne

November 13, 2024

5  out of  5
rating by Paula O'Beirne
"I worked with Audrey Posner and she was nothing short of delightful. Great communication and service!"
We responded:
"Thank you for your kind review! We sincerely appreciate you! "
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Trevor Uptain

November 13, 2024

5  out of  5
rating by Trevor Uptain
"Best in the biz"
We responded:
"Thank you so much for your 5 stars! "
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Scott Doyle

November 13, 2024

5  out of  5
rating by Scott Doyle
"Great team and great service!!"
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Michelle Doyle

November 13, 2024

5  out of  5
rating by Michelle Doyle
"Very helpful and friendly."
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Cade Harris

November 13, 2024

5  out of  5
rating by Cade Harris
"Hi! I am writing this review because Brianna Doyle is a great person to work with! Always on time, makes sure she gets the job done. Will always help with anything no matter what. A great team member!"
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ahmad mah

October 27, 2024

5  out of  5
rating by ahmad mah
"I worked with Ms. Nicole Lamphier to insure my car, and she was absolutely outstanding. Even on her day off, she responded to my emails promptly and resolved all of my issues. I highly recommend her to everyone. She is extremely professional and exceptional."
We responded:
"Thank you so much Ahmad! I’m so happy to have your business and look forward to many years of taking care of you and your family! "
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Nick Fouch

October 25, 2024

5  out of  5
rating by Nick Fouch
"I received great service from this State Farm branch. I worked with Audrey and she answered all my questions in a timely & professional manner, and helped me get the policy I needed right away. I received a very fair rate and the process was quick & easy to get done. I would recommend their services to anyone with insurance needs."
We responded:
"Nick, this means so much and I’m so happy to hear your experience with Audrey was a good one. We are so happy to have your business!"
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Vamsi Krishna

October 23, 2024

5  out of  5
rating by Vamsi Krishna
"Nichole has been very patient with me and provided me with all the details whenever required. She also helped me with last minute policies after office hours. I highly recommend her!"
We responded:
"Vamsi, It was a pleasure helping you with your home insurance! I hope we will be able to take care of all your future insurance needs! Appreciate you! 😊"
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Kitt Hawkins III

October 17, 2024

5  out of  5
rating by Kitt Hawkins III
"Such an amazing experience working with Audrey on Nicole’s team. She took the time to be thorough and fully explain every detail of my insurance policy to set me up with the best price out in the market! Audrey’s professionalism, punctuality, and enthusiasm to help were on full display from the first interaction. So happy I am saving money monthly thanks to Audrey! Highly recommend giving her a call and seeing what she can do for you!"
We responded:
"Kitt, what an amazing review! Thank you! Audrey has been a great asset to our office. I’m glad she was able to help you with your auto and renters insurance. Looking forward to many years of taking care of all your insurance needs! Thank you! "
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Shaynea Evans

October 4, 2024

5  out of  5
rating by Shaynea Evans
"Brianna is a delight to work with, always prompt, efficient and kind. I would recommend her and Nicole's office to anyone needing a top notch team."
We responded:
"Thank you Shay for your kind review!! 😊"
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Kathleen Tetzlaff

October 3, 2024

5  out of  5
rating by Kathleen Tetzlaff
"Very responsive office and competitive pricing"
We responded:
"Thank you so much for your kind review Kathleen! We sincerely appreciate your business!"
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Link Dunigan

October 3, 2024

5  out of  5
rating by Link Dunigan
"Outstanding service with special attention to save you money details. Highly recommend!"
We responded:
"Thank you Link for the kind review! We sincerely appreciate you and your business!"
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Erin O

October 2, 2024

5  out of  5
rating by Erin O
"Audrey made switching renters insurance quick and easy! She was very professional and answered all my coverage questions."
We responded:
"Erin, so glad Audrey was able to help! She’s been an amazing addition to our team. We are looking forward to a long lasting relationship with you and hope to take care of all your insurance needs!"
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Heidi E

October 2, 2024

5  out of  5
rating by Heidi E
"Lori has been amazing and has taken care of all our insurance needs from home to auto to boat!"
We responded:
"We are so lucky to have Lori and so incredibly happy to have your business Heidi! Thank you! "
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Tanner Sweeney

October 2, 2024

5  out of  5
rating by Tanner Sweeney
"Brianna does a really good job at answering the questions that I needed, I'm glad she's a part of a good team."
We responded:
"Thanks so much Tanner. We are happy to have Brianna and of course happy to have your business! Looking forward to a long term relationship with you and taking care of all you future insurance needs! "
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Jason S

September 27, 2024

3  out of  5
rating by Jason S
"The service is really good. But a few months ago I got my new car and was on a very tight budget. At the time when I gave the information on the new car they told me it should be around the 140 a month range but didn't explain the additional charge at fist and my next 3 bills were over 200 a month and I called after the 1st high bill and they explained it was to cover the cost of the higher priced car but said after it should go down then next month explained its a 3 part charge it was very confusing and difficult to get a new car on a tight budget"
We responded:
"Thank you for allowing me to resolve your issues! I really value you and your business! Hi Jason, regarding your recent frustrations, I’m so sorry! I would be frustrated too. I’m looking forward to connecting today so we can troubleshoot and/or look for other ways to save you money. Like I mentioned on our July 3rd email conversation, the Drive Safe & Save program is absolutely optional, I’m glad you gave it a try but it’s not for everyone. I look forward to talking to you today. Call us back when you are free! Thank you again! Thank you so much for the 5 star review Jason! I’m so excited to be taking care of your Auto and Renters insurance and look forward to taking care of all of your future insurance needs!"
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Frank Tonkin

September 20, 2024

5  out of  5
rating by Frank Tonkin
"Nicole Lamphier and Audrey Posner did an outstanding job securing our home, auto and umbrella policies after we were dropped by another carrier after a fender bender and traffic infraction by our son. They worked quickly, did all the legwork, provided us with various coverage and pricing options, and made the process easy. I highly recommend Nicole and Audrey."
We responded:
"Thank you so much for the kind words! We are so incredibly happy to have your business. Thank you for the opportunity and we look forward to a long lasting relationship with you and your amazing family! "
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Jillian Smersh

September 18, 2024

5  out of  5
rating by Jillian Smersh
"Had an absolute please working with Audrey to secure my insurance. Made everything so easy, 10/10 recommend seeing her for your insurance needs."
We responded:
"Jillian thank you so much for your kind words! So glad you had a good experience, we are incredibly lucky to have Audrey! Thank you for your business we sincerely appreciate it!"
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Shawn H.

August 13, 2024

5  out of  5
rating by Shawn H.
"My husband and I were very pleased with the assistance of our local state farm agent, Brianna Doyle of Nicole Lamphier - State Farm Insurance. She was very helpful to us when a tree fell on one of our cars while we were out of town. She was quick and thorough with providing the information we needed. She has also helpful to our kids when they needed renter's insurance."
We responded:
"This is an incredibly kind review and we are so thankful for you and your business! We are lucky to have Brianna and so glad you recognize her hard work and dedication! Thank you so much!"
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Karim Paul Sarraf

August 7, 2024

5  out of  5
rating by Karim Paul Sarraf
"Nicole is dedicated, helpful and the best agent I’ve worked with. She was able to provide auto quotes quickly, at a reasonable price, and was very helpful throughout the process. Highly recommended!"
We responded:
"Karim, this means so much to me! I was happy to help you set up your auto and renters and look forward to taking care of you from here on out! Thank you for choosing State Farm and our agency! "
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Bryson Michael

July 29, 2024

5  out of  5
rating by Bryson Michael
"So quick and easy to work with. It's been a great experience with Brianna."
We responded:
"Bryson thank you so much for taking the time to leave this review! We are so glad to have you business and thankful for your good experience with Brianna. We are lucky to have her! "
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Cherine G

July 29, 2024

5  out of  5
rating by Cherine G
"Nicole is patient, transparent and very professional. She kindly answered all my many questions and gave a great quote! I highly recommend! You won’t be disappointed and you will have the ability to actually establish a long standing relationship with the same team. I’m sure you’d agree that having the ability to communicate with a consistent team vs a random person each time you call an 800 number, feels much more secure! You truly are in good hands here! May this business continue to be abundantly blessed!"
We responded:
"Cherine thank you so much for your review. It was such a pleasure talking with you and setting up your auto and renters insurance. I’m so thankful to have you as a new customer and look forward to a long lasting relationship! "