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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shane Edwards

July 3, 2025

5  out of  5
rating by Shane Edwards
"Switched over to State Farm becuase of their impressive customer service and amazing discounts. Lori went above and beyond working with us to get our family and brand new driver the best rates possible while still maintaining great coverage. Will be working this agency for the long term!"
We responded:
"Shane, we really appreciate your kind review but most importantly we appreciate your business! Thank you for your trust in Lori and our office! We look forward to servicing all your insurance needs! "
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Triniti Hodgson

July 3, 2025

5  out of  5
rating by Triniti Hodgson
"I spoke with Miranda on the phone, and she went above and beyond to make sure I could get the coverage I needed in an abnormal situation (buying a duplex with 3 other people). Also StateFarm had the best rates of all the companies I called for quotes."
We responded:
"Thank you Triniti for such a kind review. We sincerely appreciate you taking the time! "
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Eleanor Kistner

June 28, 2025

5  out of  5
rating by Eleanor Kistner
"I encourage everyone to contact Nicole or Paul for all your insurance needs. They were so helpful and knowledgeable about what I needed and where to obtain the best prices. Don't waste your time searching online and dealing with dozens of different agents and companies. Seriously, these folks are the best!"
We responded:
"Ah Eleanor this truly means so much! I’m glad you were able to see and feel how much we value each and every customer. Thank you so much for your business and very kind review! "
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Tim Reha

June 27, 2025

5  out of  5
rating by Tim Reha
"Great experience after leaving my last insurance and signing up with State Farm. It is always easy to reach a human via phone when needed. Insurance prices are going rate and I always feel like I am take care of as a customer. Thanks!"
We responded:
"What an incredibly kind review, Tim! Thank you so much for your business, we really appreciate you! "
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Poorna Dronamraju

June 4, 2025

5  out of  5
rating by Poorna Dronamraju
""Nicole and her team consistently deliver exceptional service. They efficiently secured the best auto insurance deal for me, followed by a superb home insurance package. Their efforts resulted in significant savings for us across both policies. We are extremely satisfied with their performance and wholeheartedly recommend their services.""
We responded:
"Poorna, this is such a kind review! We sincerely appreciate it and appreciate YOU and the opportunity to serve you! You’re the best! "
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Kim Nethery

May 31, 2025

5  out of  5
rating by Kim Nethery
"Nicole Lamphier State Farm Insurance rocks! Thanks Nicole & team for taking care of our all our new insurance needs in Idaho!"
We responded:
"Thank you so much for your sweet review! I’m so happy I was able to take care of you in NM and now ID! I sincerely appreciate your business and loyalty!"
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Michel Adams

May 30, 2025

5  out of  5
rating by Michel Adams
"I moved to WA from out of state and choosing Nicole was the easiest part. She was amazing throughout the process. I highly recommend using her! Thank you Nicole!!!"
We responded:
"Thank you SO MUCH! Sincerely appreciate this AND your business! "
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Sachi Law

May 21, 2025

5  out of  5
rating by Sachi Law
"If you're looking for insurance and you're frustrated and tired of dealing with automated systems, or call center staff who sound like they would rather be anywhere else than talking to you, then call or email Nicole. She's super responsive, answered all my questions and went above and beyond. I seriously wish more companies would invest in quality people to provide real customer care. Nicole was a pleasure to work with and she got us situated with a competitive rate for bundled auto and renter's insurance. I highly recommend working with her!"
We responded:
"Wow! This is an extremely kind review! Thank you so much! This is exactly what we set out to do everyday! We love our jobs and love to take care of our customers! Thank you for the opportunity. We sincerely appreciate your business!"
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Judy Stevens

April 29, 2025

5  out of  5
rating by Judy Stevens
"Highly recommend they saved me $500 per month on my homeowners insurance!"
We responded:
"I’m so excited we were able to save you money. We look forward to a long lasting relationship with you. Thank you for giving us the opportunity to take care of all your insurance needs! "
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Sol DiaEze

April 17, 2025

5  out of  5
rating by Sol DiaEze
"Miranda was very professional, friendly and helpful. I would certainly go to her for assistance again. Thank you."
We responded:
"I’m so happy Miranda was able to take care of your insurance needs! We sincerely appreciate your business! "
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Rob Martins

April 11, 2025

5  out of  5
rating by Rob Martins
"I spoke with Nicole and Brianna to get quotes for auto and home. They all did a great job and were quick to get me up and running with new policies. Look forward to working with such a responsive and friendly team!"
We responded:
"Rob this review means so much to us! We are so happy to have your business! Thank you for putting your trust in us."
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York Baur

March 24, 2025

5  out of  5
rating by York Baur
"Such a wonderful experience! Super-fast response, very knowledgeable, and rates are highly competitive. Recommend without hesitation"
We responded:
"Thank you so much York! It’s been such a pleasure helping you and your family out! I look forward to taking care of your insurance needs for many years to come! Thank you so very much for your business! "
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Sy-ee-na

March 19, 2025

5  out of  5
rating by Sy-ee-na
"To anyone searching for a proper insurance quote and an experience that does not drain you of your time or confuse you, I reccomend Nicole Lamphier with State Farm Insurance Agency as your new agent. The process was brief and neccesary to the point. Nicole had all of the figures and plans in order and did not at all respond to my requests as a pushy sales person. Though, there are other types of insurance that may be needed for various reasons, Nicole focused on my direct needs. I do not usually leave Google reviews but find it to be most appropriate in my dealings with Nicole Lamphier, due to such a pleasant experience with very prompt responses to documents requested for my personal needs. I am all set up now! Thank you Nicole. -Saihina"
We responded:
"This is an incredibly kind review! We thank you SO MUCH and we are SO HAPPY to have your business!"
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Matt Bindeman

March 6, 2025

5  out of  5
rating by Matt Bindeman
"Lori made the process of switching insurance from out of state very easy."
We responded:
"So glad yo hear this Matt! We try to make things as easy as possible for you. Thank you for your business I sincerely appreciate it!"
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N castro

March 3, 2025

5  out of  5
rating by N castro
"Agent was very kind and has professional skill. Always, answered the questions what I have. Agent responded was quick and checked on me a lot. I recommend this agent, they take care of customer."
We responded:
"This is such a kind review and we truly appreciate you! Thank you so much for your business! "
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Sherry Zang

February 26, 2025

5  out of  5
rating by Sherry Zang
"Lori(Nicole) was such an awesome agent to deal with my car insurance thing. At the first time, she explained in details to understand easily about the insurance and thanks to her, I could absorb the system and process. Also, not a big thing, but the hand written letters in every holiday like Thanksgiving and Christmas makes me feel happy It was an awesome experience to being her customer!"
We responded:
"Ahhh this makes me so happy Sherry! Thanks for an amazing review! We sincerely appreciate you! "
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Stephanie McDaniel

February 13, 2025

5  out of  5
rating by Stephanie McDaniel
"They are always super helpful and amazingly friendly!!"
We responded:
"Stephanie thank you SO MUCH! We sincerely appreciate your business!"
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Kate Johansson

February 8, 2025

5  out of  5
rating by Kate Johansson
"Very professional folks at this agency! Lori was tremendously helpful and got me a great rate!"
We responded:
"Thank you so much for the kind review! Lori is great! We are so happy to have your business! We sincerely appreciate you!"
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Keely Hall

February 6, 2025

5  out of  5
rating by Keely Hall
"Miranda was excellent!! She helped me with all my insurance needs and was very helpful and professional while answering all my questions. I’d highly recommend her. Thank you for making it so easy for me!"
We responded:
"Keely we are so happy to hear about your experience with Miranda. We are lucky to have her! Thank you so much for your business. We sincerely appreciate it!"
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James

January 29, 2025

5  out of  5
rating by James
"Miranda is an excellent State Farm rep. She's professional, knowledgeable, and always ready to help. She made the insurance process simple and stress-free, providing clear explanations and great customer service. Highly recommend!"
We responded:
"Thank you so much! We are so glad to have Miranda here to help take care of our customers needs. We sincerely appreciate your business!"
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Araceli Ramirez

January 15, 2025

5  out of  5
rating by Araceli Ramirez
"I couldn’t be happier with the service from Nicole Lamphier and her team! She’s incredibly friendly, approachable, and truly a fantastic saleswoman who knows how to find the best options to meet your needs. Her staff is just as exceptional—kind, understanding, and always a pleasure to work with. Whether I have a question or need help with my policy, they’re quick to respond and always make the process easy and stress-free. I highly recommend Nicole Lamphier for anyone looking for top-notch service and a team that genuinely cares about their clients!"
We responded:
"Araceli, thank you so much for your incredibly kind review. It’s been such a pleasure taking care of you and all your insurance needs! Thank you also for being so kind, we appreciate you! "
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Angela Hinton

January 8, 2025

5  out of  5
rating by Angela Hinton
"I had been a loyal customer of another insurance company ever since 2003. A few months ago, I decided to do some insurance shopping and the quiz that I took said I was getting the best policy with the company I was with. So I stayed. Until I got a phone call from an agent with Nicole’s office. I have not looked back since. Our family switched to State Farm the next month. We have our business insurance, life insurance, and auto insurance policies through them now. All for half of what I was paying through the previous company . Each and every single person at her office has been kind, compassionate, and very helpful with all of my questions, needs and expectations for insurance. If you are searching for an agent who listens to you, and works to find the best coverage for you, call Nicole’s office today. You won’t regret it!"
We responded:
"Angela this means SO MUCH! I’m so grateful to have earned your business and hope to build a long lasting relationship with you and your amazing family! Thank you for trusting us with all your insurance needs!"
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Loretta Pirozzi

December 28, 2024

5  out of  5
rating by Loretta Pirozzi
"Nicole was so helpful, and I'm grateful for the swift response and ease!!"
We responded:
"We sincerely appreciate you and your kind review! "
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Ethan Comstock

December 20, 2024

5  out of  5
rating by Ethan Comstock
"Special thanks to Lori Rainwater for helping me transition from my previous auto insurance to State Farm! She was able to find me an excellent balance between my requirements and policy cost, and was happy to explain every aspect I inquired about. I'm very pleased with what she was able to do for me given my constraints. Thanks again Lori!"
We responded:
"Thank you so much for your kind words! We are honored to take care of you and your Insuramce needs! "
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Christine Satterlee

December 18, 2024

5  out of  5
rating by Christine Satterlee
"Nicole and her team are amazing and are super fast at answering all of my questions and everyone there is very knowledgeable. I have loved being part of her group. Looking forward to many more years."
We responded:
"Christine you are so sweet!! Thank you so much for your business! We sincerely love working with you and think you are equally amazing!!"