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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dan McDaniels

September 8, 2026

5  out of  5
rating by Dan McDaniels
"Excellent customer service Anna did a great job getting me my quotes promptly..and very professional...I felt that I really mattered to them. Thank you so much."
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Kanishka Russell

September 2, 2026

5  out of  5
rating by Kanishka Russell
"Nicole and Kate are great! They are very responsive to requests and support promptly when need! Would definitely recommend them and Statefarm!"
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Stephen Jakku

August 31, 2026

5  out of  5
rating by Stephen Jakku
"​I recently switched my auto insurance through Nicole Lamphier’s State Farm agency, and the experience was exceptional. I worked directly with Paul on her team, and he made the entire transition a breeze. He answered all of my questions, was always readily available, and even followed up a week later, exactly when he said he would, to make sure everything was set up smoothly. I’ve been with several insurance companies over the years, but I’ve never experienced customer service this outstanding. Highly recommend Nicole’s team!"
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Martha Perez

August 28, 2026

5  out of  5
rating by Martha Perez
"I highly recommend this insurance company. They are always ready to help and answer my questions. Paul has been kind and friendly every time I talk to him in the phone.He really goes the extra mile to help costumer. You can see that he really cares for people. Thanks for you guys hard work."
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hartjefamily

August 23, 2026

5  out of  5
rating by hartjefamily
"Nicole and her team are great."
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vince i

August 21, 2026

5  out of  5
rating by vince i
"Dealt with Lori! She is fantastic! Great personality! And informative. All around pleasurable experience"
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Beatriz Rodriguez

August 21, 2026

5  out of  5
rating by Beatriz Rodriguez
"Nicole has been nothing but amazing to work with. I asked her soooo many questions and she was awesome at explaining everything. She got me a great deal as well. Please do yourself a favor, get a quote from Nicole. She will get you right!"
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Jennifer Emerick

August 21, 2026

5  out of  5
rating by Jennifer Emerick
"We worked with Chanelle on home, auto, and an umbrella policy! Lots of money saved and so easy to switch. Why did I wait so long to call and inquire? Thanks for all of your work on our family’s behalf!"
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anna slater

August 18, 2026

5  out of  5
rating by anna slater
"I'm so glad I chose State Farm! Chanelle not only saved me time but money and stress. Loved the service. Thank you Nicole M Lamphier State Farm!!"
We responded:
"Ahhh I’m so glad we were able to help you. We sincerely appreciate your business! Thank you thank you thank you 😊 Nicole and team
Nicoleknowsinsurance.com"
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Trevor Lam

July 25, 2026

5  out of  5
rating by Trevor Lam
"Thank you for giving me the best service and the best rate for car insurance."
We responded:
"Thank so much for your kind review! We are so glad we could get you a great Auto Insurance rate! Thank you for choosing Nicole Lamphier Insurance Agency! 😊"
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Karris Nelson

July 23, 2026

5  out of  5
rating by Karris Nelson
"I can’t recommend this State Farm office enough! They are always friendly, responsive, and willing to go the extra mile to help. Whether you have questions about your policy or need assistance with a claim, they take the time to make sure everything is explained clearly. You can tell they genuinely care about their clients and building lasting relationships. If you’re looking for an agent you can trust, this is the place to go!"
We responded:
"Thank you so much Karris! We were so happy to help you with your Auto and Life insurance! We sincerely appreciate your business! "
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Jazmine Crane

July 16, 2026

5  out of  5
rating by Jazmine Crane
"Nicole helped me with my boat insurance and personal property/ring insurance and was so sweet! She gave me different options and was super helpful and responded quickly. She was professional and very knowledgeable on all insurance products we went over. A couple years after this we ended up switching over all our insurance to her and added life insurance. She is the best!"
We responded:
"Jazmine, thank you SO MUCH for your business and trust. It was a pleasure working with you. I'm so excited to walk beside you as your family grows and your insurance needs change. Thank you so much!"
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Chelsea Monette

July 16, 2026

5  out of  5
rating by Chelsea Monette
"Love this office Nicole helped us set up life insurance policies for our kid!"
We responded:
"Chelsea we sincerely appreciate your review and SO GLAD we were able to set up the Children’s Life policy! This is such a great plan to lock in now! Thank you for your business!! We really appreciate you! "
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Rambler Rebel Owner WA State

June 30, 2026

5  out of  5
rating by Rambler Rebel Owner WA State
"This office is not near my home, but I chose to use them because they offer awesome customer service, no matter who the person is that you are dealing with. Chanelle is my agent and she does outstanding service. State Farm has very good rates and this is the best insurance agent that I have dealt with."
We responded:
"Thank you so very much for your kind review! We love our customers! ❤️😊 thank you for your business and loyalty to our agency!
Nicole Lamphier, agent & team "
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Lazaro Hurtado

June 15, 2026

5  out of  5
rating by Lazaro Hurtado
"This StateFarm agency was my first insurance agency when moving to Washington, their eagerness to help me get the best deal is always present in our conversations. My agent, Lori K Rainwater, does an excellent job at breaking down policy changes while keeping my priorities in mind. 10/10 would recommend!"
We responded:
"So happy to have you! Hope it’s the beginning of a life long relationship with State Farm! We really appreciate your kind review! Nicole Lamphier, Agent & team 😊"
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Yan Philippe

June 10, 2026

5  out of  5
rating by Yan Philippe
"I worked with Chanelle and it she made it really easy!"
We responded:
"Oh so happy to hear this! Chanelle is a great asset to our office. Thank you for your kind words. We sincerely appreciate your business!! Anything else you need don’t hesitate to reach out. Nicole Lamphier, agent & team 😊
Nicoleknowsinsurance.com "
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Mr S F

June 10, 2026

5  out of  5
rating by Mr S F
"I can't say enough good things about my State Farm Agent Nicole! Insurance feel like its a foreign language, but she breaks everything down in a way that actually makes sense. She’s given me great recommendations and simplified all the complex parts so I always know what I’m choosing and why. I really appreciate her and her teams help. I definitely recommend her to anyone looking for a solid, trustworthy agent!"
We responded:
"Thank you for your super kind review! You are SO MUCH appreciated by me and my team and we truly value your business! Your trust and loyalty is everything! Sincere thanks, Nicole & team 😊 "
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timothy zimmerman

June 4, 2026

5  out of  5
rating by timothy zimmerman
"They have been cheap and great. So very sweet every step of the way and help informing me to keep my property safe."
We responded:
"Thank you so much! So glad we’ve been able to help you! We truly care about you, your assets and your loved ones and ensuring you are all protected. Appreciate you! 😊 Nicole Lamphier & team
nicoleknowsinsurance.com"
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Rebecca Goodwin

May 22, 2026

5  out of  5
rating by Rebecca Goodwin
"My insurance for one vehicle was almost $150.00 a month. Checked with my broker a year before and nothing was better. Answered something on the internet for quotes…big mistake…or was it?? Phone calls, texts and e-mails of endless garbage came in sending me down rabbit holes of more questions…
One stood out, an e-mail from Redmond. With a dollar amount quote, phone number and a name. I called and these wonderful ladies were there to answer all my questions. They had answers to my questions and took care of me. Saved me so much money and on top of car insurance they set me up with renter insurance and a new family that was just a phone call away.
Thank you so much for your kindness and taking care of me!! I hope these words express what you all mean to me.
Love ya!!"
We responded:
"I’m SO HAPPY to read this review! You are so kind and we are so thankful. We really truly care about our customers, you are not just a number but someone who is genuinely appreciated and cared for. Thank you for your business! Nicole & team #nicoleknowsinsurance "
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Caleb Rhoades

May 22, 2026

5  out of  5
rating by Caleb Rhoades
"Great experience! Anna was amazing!!"
We responded:
"Thanks so much!! We are so happy we have Anna and truly happy to have your business 😊 Nicole Lamphier, agent "
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Wendy Bennett

May 21, 2026

5  out of  5
rating by Wendy Bennett
"This office and the agents/staff are fantastic. They are attentive and efficient; taking care of everything right away. We have been welcomed and informed well throughout the process of changing insurance carriers. Thank you for being such a pleasure to work with for our insurance needs."
We responded:
"I’m so happy hear about your experience with our office! Your review means so much. We sincerely appreciate you! Looking forward to a long lasting relationship! Nicole Lamphier, Agent & team "
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Deb Ro

May 21, 2026

5  out of  5
rating by Deb Ro
"I love how awesome Nicole and her team are! They recently helped me change my vehicle coverage and add on another vehicle within minutes. They even send me sweet birthday and holiday cards 😀 it's wonderful to call in and speak with a helpful human right away without being transferred around and placed on hold. Great service, great price, great team!"
We responded:
"Thanks so much for your super kind review. We strive to give above and beyond customer service so I’m really glad you felt that personal touch. We really truly appreciate your business! "
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Eric

May 15, 2026

5  out of  5
rating by Eric
"Highly recommend! Chanelle has been incredibly helpful and efficient throughout the entire process, from providing the quote to submitting the application. Great communication and smooth experience overall."
We responded:
"I’m so happy Chanelle was able to help you! We are so incredibly thankful for your business and look forward to a long lasting, trust filled relationship with you! Nicole Lamphier, agent & team
Www.Nicoleknowsinsurance.com"
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D Ko

May 1, 2026

5  out of  5
rating by D Ko
"Nicole has been my State Farm agent for a few years. She has been very responsive whenever I need help with my policies. Recently we had a review of the policies I have, and she was very patient in explaining them to me, and pointing out all the benefits that I may not know that comes with the policies. She never tried to sell me anything that I do not need. It has been a very pleasant experience working with Nicole and her staff."
We responded:
"Thank you for your review. I appreciate you giving me the opportunity to fully review your accounts to make sure you feel comfortable with what you have. I sincerely appreciate your business! 😊 Nicole Lamphier Agency & team "
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or basan

April 27, 2026

5  out of  5
rating by or basan
"Best office with best service and rates. Highly recommend."