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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patricia Henderson

October 15, 2025

5  out of  5
rating by Patricia Henderson
"If you are looking for top-notch insurance, a fair price, and excellent service from an account representative, talk with Lori Rainwater at Nicole's agency. She will take good care of you!"
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Natalie Salsman

October 13, 2025

5  out of  5
rating by Natalie Salsman
"Working with Nicole has been such a joy. She has made an immense effort to ensure she offers the smoothest and most efficient experience. She was able to pick up right where we left off, and quickly got my new vehicle insured. The best! Definitely recommend"
We responded:
"Ah thanks Natalie! I sincerely appreciate it and so glad to have your business! Looking forward to many years of servicing your insurance needs! "
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Alan Rainwater

October 11, 2025

5  out of  5
rating by Alan Rainwater
"First class agency"
We responded:
"Thank you Alan! Appreciate you guys so much! "
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Danielle Rainwater

October 11, 2025

5  out of  5
rating by Danielle Rainwater
"i highly recommend and Lori has handled our family’s insurance for years - she's amazing"
We responded:
"Thanks so much Danielle! Appreciate you! Anything you need, we are here for you! "
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Pamela Rainwater

October 10, 2025

5  out of  5
rating by Pamela Rainwater
"Nicole and Lori are both great !!"
We responded:
"Appreciate you and your amazing family so much! "
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Rainwater Family

October 10, 2025

5  out of  5
rating by Rainwater Family
"Nicole and her team are great Lori has been handling our insurance for years no complaints"
We responded:
"We love our Rainwater family! Appreciate your support sincerely! "
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John O

October 10, 2025

5  out of  5
rating by John O
"I had an amazing experience with Nicole Lamphier at State Farm Insurance! From start to finish, Nicole was incredibly professional, knowledgeable, and genuinely cared about finding the best coverage for my needs. She explained everything clearly, made the process stress-free, and went above and beyond to make sure I fully understood my options. It’s rare to find someone who’s both an expert in their field and so personable. I couldn’t recommend Nicole and her team more — truly top-notch service!"
We responded:
"Thank you for such an incredibly kind review! We LOVE our customers and look forward to servicing your insurance needs for many years to come! "
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Paul

October 6, 2025

5  out of  5
rating by Paul
"It was pleasant. Lori was very helpful. She was politeight and very professional. And thorough? I hope i'm with state farm for a long time"
We responded:
"Thanks so much for your very kind review! We love Lori! And we sincerely appreciate your business so much! "
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amy rikard

September 29, 2025

5  out of  5
rating by amy rikard
"I love state farm! My insurance is $85 cheaper. Nicole, Miranda, Ashley and all the others ive spoke with have been so nice. She calls n emails just to see how things are going and always goes above and beyond. I am so grateful for Nicole and all the others! Im so happy I finally switched. Thank you state farm!"
We responded:
"We are so happy to have you Amy! Thank you so much for your business! "
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Ashley Rainwater

August 29, 2025

5  out of  5
rating by Ashley Rainwater
"I highly recommend this agency! Lori has been taking care of our insurance for years and she is the best! They have a great team and go above and beyond!"
We responded:
"Thanks so much Ashley! IWe appreciate you and your family so much. "
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Mark Uptain

August 29, 2025

5  out of  5
rating by Mark Uptain
"Everyone in this office is so knowledgeable and kind! Highly recommend Nicole and her whole team"
We responded:
"We sincerely appreciate your kind review! "
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Robbie Miller

August 20, 2025

5  out of  5
rating by Robbie Miller
"The service level is fantastic. I call with random questions about my policy, and they pick up and take the time to walk me through it."
We responded:
"Thank you so much for your kind review! We sincerely appreciate you and your business! "
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Karen Delgado (Delgado)

August 20, 2025

5  out of  5
rating by Karen Delgado (Delgado)
"The customer service is excellent. Paul helped us with ease and provided amazing support. Very knowledgeable. We highly recommend using this office and are loving State Farm so far."
We responded:
"Your review is incredibly kind and we are so lucky to have Paul. We appreciate you and your business so much! "
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Michael Broussard

August 11, 2025

5  out of  5
rating by Michael Broussard
"Nichole was super friendly to work with. She was also able to offer competitive pricing. Highly recommend!"
We responded:
"Thank you so much Michael for your kind review!! We sincerely appreciate you and your business SO MUCH! "
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Kj Mays

August 8, 2025

5  out of  5
rating by Kj Mays
"Awesome people and really helpful!"
We responded:
"Thank you Kevin! Your review means so much! "
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A Tadbit Savage

August 8, 2025

5  out of  5
rating by A Tadbit Savage
"Best agency in the state of Washington! I recommend if you’re looking for anything insurance wise with great coverage and an amazing team who actually care about what you need!"
We responded:
"Thank you for your awesome review! We really appreciate you! "
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Danielle Lamphier

August 7, 2025

5  out of  5
rating by Danielle Lamphier
"Nicole is not just my sister, but is also my Agent. She has helped me secure life insurance policies on myself and my children. I appreciate her depth of knowledge of the industry, and her ability to quickly get questions answered. She's all about being proactive, and doing what needs to be done to help her clients. I'm happy to not just have her as a sister, but to have her guiding me through the world of insurance as well."
We responded:
"Thank you so much. Being a small business owner yourself you understand the importance of customer support. Thank you! Appreciate you! "
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Kate Anderson

August 7, 2025

5  out of  5
rating by Kate Anderson
"Nicole and her team are the best there is! I can always rely on them to be reachable, communicative, knowledgeable, and swift with any insurance question I have. Nicole always acts in the best interest of her clients, and is able to explain coverages, premiums, and policies in an accessible way so I can make informed decisions about my insurance needs."
We responded:
"Thank you so much Kate! We are so happy to take care of your auto, condo and life insurance and sincerely appreciate your business so much! We look forward to a long lasting trusting relationship with you! "
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Leah Hiatt

July 22, 2025

5  out of  5
rating by Leah Hiatt
"Really helpful and responsive representatives."
We responded:
"Thank you so much for leaving 5 ⭐️ Appreciate you!!"
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Audrey Posner

July 18, 2025

5  out of  5
rating by Audrey Posner
"Friendly, reliable, and always there when you need them. Highly recommend!"
We responded:
"Such a kind review! Thank you! "
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York Baur

July 16, 2025

5  out of  5
rating by York Baur
"Such a wonderful experience! Super-fast response, very knowledgeable, and rates are highly competitive. Recommend without hesitation"
We responded:
"Thank you so much York! It’s been such a pleasure helping you and your family out! I look forward to taking care of your insurance needs for many years to come! Thank you so very much for your business! "
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Ron Cain

July 14, 2025

5  out of  5
rating by Ron Cain
"I have insured with State Farm much of my life, and Nicole Lamphier has been my agent these last few years. I feel like I am well treated, kept up to date on discounts or upgrades that match our lives, and feel like they will be there for me if a situation requires it. I feel the level of contact with emails and phone calls is not intrusive and just enough to remain in touch and up to date. I recommend Nicole's office."
We responded:
"Thank you so much for your amazing review! We sincerely appreciate it so much and truly appreciate your business. Thank you for allowing us to take care of you! "
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Brian Bennett

July 11, 2025

5  out of  5
rating by Brian Bennett
"My wife and I are dealing with the aftermath of another driver’s negligence totaling her beautiful Nissan Maxima Platinum. As a result, we have spent numerous hours dealing with insurance companies. I am happy to say that Audrey Posner at Nicole Lamphier State Farm Insurance has been a bright spot in the storm of phone calls and emails. Her professional and prompt service has been appreciated during every interaction. Additionally, the overall customer service from all State Farm representatives as we settle our claim has met my expectations."
We responded:
"Brian thank you SO MUCH for leaving this kind review. Audrey is a wonderful asset to our office and I’m so glad she was able to help you during a very difficult time. Thank you for allowing us to help. Although here in our office we don’t handle the actual claim itself, we can definitely serve as an advocate. Thank you for trusting us with your insurance. We feel honored."
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Caleb Ostrander

July 10, 2025

5  out of  5
rating by Caleb Ostrander
"Miranda was a great help with getting my State Farm quotes outside of what I would consider normal business hours! She went above and beyond to help answer my questions and give me the information I needed to make my decision about car/home/bundled insurance. Thanks Miranda!"
We responded:
"Thank you so much for the amazing review! We sincerely appreciate it and look forward to servicing all your insurance needs! "
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Robert Novy

July 9, 2025

5  out of  5
rating by Robert Novy
"Nicole and her team have always been responsive and helpful in all of my insurance needs. They're also incredibly proactive about periodic review to make sure I have the right coverages as life changes."
We responded:
"Bob- Thanks so much for your kind review! We are so glad you can feel our care and concern for you. We sincerely appreciate your business! "